Marc Benioff's recent comments in the news are extremely disappointing. In the end I'm holding my nose and continuing to use Salesforce because it's a powerful platform. But I think we should always keep the full context top-of-mind.
Personas and User Access Policies allow Salesforce admins to determine what permissions people need and to automate it so that new users get the right permissions.
User access in Salesforce is based on permissions granted at several levels. This is the first in a series exploring user access and how to manage it effectively.